Delivery & Returns

Thanks for shopping at Womacks of Bawtry

Delivery

  • Most items are in stock for immediate delivery, however, some items may take up to 14 working days

If you wish to return any item purchased, details of the return procedure, terms and conditions, are below:

Returns

  • The item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • In all cases of return, as we offer free delivery on all our products, the customer is responsible for the cost of return, unless damaged/defective
  • All returns will incur a re stocking fee of £20 – this will be deducted from the refund
  • All over seas purchases being returned will have the full postage cost deducted from the refund, plus a £20 admin fee
  • You will be responsible for paying for your own shipping costs for returning your unwanted item
  • Shipping costs are none refundable

Refunds

  • Once we receive your returned item, we will inspect it and notify you that we have received it
  • You have 14 calendar days to return an item from the date you received it
  • We will immediately notify you on the status of your refund after inspecting the item
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment)
  • As this is a Worldpay online payment system, refunds can take up to 14 working days
  • You will receive the credit within a certain amount of days, depending on your card issuer’s policies
  • All returns will incur a re stocking fee of £20 – this will be deducted from the refund

All over seas purchases being returned will have  the full postage cost deducted from the refund, plus a £20 admin fee

Your legal rights: 

  • When you buy goods from a business, in law you have a number of rights as a consumer
  • These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or not as described
  • Change of heart purchase will not be refunded – this will be an exchange or a credit note

Our policy: 

  • In addition to your legal rights, we also allow you to return goods if you simply change your mind
  • Please return the unused goods to us with the original till receipt within 14 days and we will offer you an exchange or a credit note
  • All return costs are up to you the buyer

Contact Us

  • If you have any questions on how to return your item to us, please contact us